" We would just like to thank you for the excellent
report that you provided for us as regards our complaint against xxxxxxxxxxxxxxx.
They did eventually contact us, and we have now had
a brand new, and different style suite delivered to us in replacement for the
faulty one. It is no doubt down to you that the suite company saw
sense. We have also commended you to Trading Standards for
future reports of this type. We hope you don't mind. Once again thanks for all your help. " - Private customer, Sedgley.
